Frequently Asked Questions


How DSL works?

DSL benefits

DSL Applications

How long does it take to install DSL?

How fast will my connection be?

DSL Download Speed verification

What phone line shall I use for DSL?

What should I have first?

Is there any reason my DSL line won't be installed?

Will I definitely receive the speed that I ordered?

What is the make of hardware recommended by MBL?


What payment options MBL offers for bill payment?

Online Payment Option for MCB customers

Payment Due Date

Bill Payment in Faysal Bank Branches

Bill Payment in Habib Bank Branches

VAS >> Safe Web

What payment options MBL offers for bill payment?

Why have you blocked my web page?

Why have you blacklisted websites of type X, Y or Z?

Will I get software for this service after activation?

What categories are included in URL black listing?

How do you screen incoming addition or removal requests?

What steps do you take to discover new sites?

Naturally I want to protect my children, but should I feel guilty spying on them?

Our Customer Says


"......You and your staff have been wonderful, and the service has been excellent. I wish you and your company great success in the future. &......"

Warm regards,

Whats New?


January, 2011
Nayatel ranked number 2nd by Pakistan25...


16th June, 2007 - BTRC Visits Nayatel - A 7 member delegation of Bangladesh Telecommunication Regulatory Commission (BTRC)...
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